Has your institution implemented any sort of chatbot or remote support technology for members?

The future is upon us and it’s taking on many forms: instant payments, SMS messaging, AI, chatbots are just a few. Many of these new technologies can be and already are being utilized to provide support for members outside of the typical teller-member relationship, especially since we’re operating in a more mobile environment than ever before. Has your institution hopped on the tech train and implemented any sort of chatbot or remote support features to assist members? Share with us!